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Login Problems

You can no longer login? Please check the following:

Login-Problems on https://www.komoot.com

Check entered email-address and password

You entered your user details correctly but still cannot connect? Please make sure you really didn't make a typo. If you forgot your old password, you can get a new one under: https://www.komoot.com/login/password. Please enter the new password manually, to ensure there are no copy/pasting errors.

Accept Cookies

You need to accept the use of cookies on our website. Make sure you have give us the permission to store cookies on your device. If not, please activate it. You will not be able to access and use our website otherwise.

Did you use the correct email address? 

You may have made an error when entering your email-address during your signup process. To check, try a few versions.

Do you use Gmail? 

In this case please try the endings @gmail.com and @googlemail.com.

Did you connect your account to Facebook?

Then please use the button Signup with Facebook, to connect.

App Login-Problems

Please also make sure you entered the correct user data, or enter it manually again. You connected your account to Facebook? Please use the Facebook button then.

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