English | Deutsch

Adjusting the map to your point of view

When you open the map view, it will automatically center on your current position. 

If that is not the case, please check:

iPhone:
  • If the device has a compass (iPhone 3GS und höher)
  • If you have allowed komoot to access your location  (> Settings > Privacy > Location services)
  • Make sure your compass is calibrated (> Settings > Privacy > Location services > System  Services > Compass Calibration)
  • Did you calibrate the compass in a figure eight movement?
  • Did you restart the app and still have the problem?
  • Are there any magnetic items close by when you use the app (i.e. additional charger, bag with a magnetic lock)?
Android:
  • If the device has a compass (Look at the technical details)
  • If you have allowed komoot to access your location (> Settings > Location)
  • Are you using the latest app and Android version?
  • Did you calibrate the compass in a figure eight movement?
  • Did you restart the app and still have the problem?
  • Are there any magnetic items close by when you use the app (i.e. additional charger, bag with a magnetic lock)?

Feedback and Knowledge Base