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Knowledge Base

  1. Getting started 

    1. About komoot
    2. 1. Create Your Profile
    3. 2. Plan Your Tour
    4. 3. Unlocking Regions
    5. 4. Navigation
  2. Troubleshooting 

    1. I can't access my regions
    2. komoot App does not start / black screen (Galaxy S3 Mini a.o. devices)
    3. I can't login
    4. I forgot my password
    5. My email address has changed
  3. Your komoot Profile 

    1. Create your Profile
    2. Edit your email-address, password and user name
    3. Login Problems
    4. Add and remove Followers
  4. Planning Tours 

    1. Planning Tours on Komoot
    2. Store For Offline Use - Downloading Tours
    3. Organizing Tours with Friends / Planning Tours Together
    4. Planned Tours vs Completed Tours
    5. Missing Paths
  5. Recorded Tours 

    1. Editing or adding image captions
  6. Regions & Payment 

    1. How to redeem a voucher on komoot
    2. Using unlocked regions on a new phone
    3. Can I use komoot for free?
    4. Overview of available regions
    5. Possible additional fees by your telephone provider
  7. Highlights and Smart Tours 

    1. What's a good Highlight?
    2. Highlights and Smart Tours
    3. How to create Higlights
    4. Can I create a Highlight after my Tour
    5. Editing or removing Highlights
  8. Navigation 

    1. komoot on smartwatches / BLE Connect
    2. Altitude Data
    3. Adjusting the map to your point of view
    4. Activate/deactivate voice navigation
    5. How can I save battery life?
  9. All articles 

    1. How to redeem a voucher on komoot
    2. What's a good Highlight?
    3. Planning-Links — Komoot URL Parameter
    4. Map-Integration — Embed Tours & Maps into your Website
    5. komoot on smartwatches / BLE Connect

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